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SimplySusie by Beverley

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Copyright © 2016 SimplySusie by Beverley

All rights reserved

Etsy

Terms & Conditions

The following applies to orders for books from my website. If buying cards and gifts you will be directed to my Etsy shop where this information can be found in my shop policies and FAQs.

 

Orders will be ready to be shipped within 1 - 3 business days unless otherwise stated e.g. out of stock/coming soon.

 

Payment

 

Your item or items will not be shipped until payment has been received. Cancellation of your order should be made within 14 days of your order being placed unless it has already been shipped. If this is the case, please refer to the refund policy below.

 

Please make sure that any address you use is up to date as I can not ship to an alternative address.

 

Shipping

 

UK ORDERS

 

Delivery by Royal Mail standard 1st class.

 

INTERNATIONAL ORDERS

 

Delivery by Royal Mail international standard delivery.

 

Delivery to Europe aims to be 3 - 5 working days.

Delivery to all other countries aims to be 5 - 7 working days.

 

Please note you are ordering from the UK therefore please allow plenty of time for your delivery. The delivery times are by Royal Mail and are estimates for when your item(s) will arrive in your country. Your item may take longer e.g. more than 4 weeks if delayed by customs and/or by your own country postal service.

 

Any local duties, customs and taxes that apply must be paid by you, the customer upon delivery.

 

For both UK and International deliveries, if you wish an item to be sent by another method then please contact me.

 

Refunds and Exchanges

 

Returns accepted if you're not completely happy with your purchase. Please let me know as soon as possible and return the item(s) appropriately packaged within 30 days of delivery. Refund for item(s) and delivery cost will be given only, you will need to pay the return postage.

 

When returning an item, please obtain proof of postage from the Post Office in case the parcel gets lost.

 

Copyright © SimplySusie by Beverley

All designs/illustrations/photographs remain copyright to SimplySusie by Beverley and must not be used without permission.